Exchange Policy

Exchange Process- 

• We will arrange courier pickup when a customer requests an exchange.

• Exchanges are only accepted for defective, damaged, or incorrect items.

• Exchanges due to personal preference (e.g., change of mind, size choice, or design preference) are not allowed.

• Once the original product is received and inspected, the replacement product will be shipped.

• No refunds will be provided if the return is not due to an error on our part.

• Processing time: 2 business days after receiving the returned item.

Costs

• Customers must pay delivery fees twice for exchanges.

• If the return is due to our mistake (e.g., wrong item shipped), we will cover the shipping cost.

• No additional costs will apply.

Thank you for shopping with us!